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Leadership

Executive snapshot – scope & outcomes

  • Scale: Led portfolios up to US$400M run / US$150M change; estates of 9,000 applications; built and led multi-country engineering centres across Asia.

  • Enterprise Transformation: Partnered with front office to drive platform transformation through Cloud and AI adoption at scale, delivering US$50M+ p.a. business direct-cost savings and improving application  release cadence by 40%+; delivered 11% savings on US$350M internal run costs.

  • Operating model efficiency: Restructured a 9,000-person group technology function into a simplified, services model, delivering 15% run-cost reduction and clearer accountability.

  • Modernisation: Built and migrated 70 data centres (edge to hyperscale) delivering 15% cost reduction from US$150M transformation programme while maintaining service continuity, resilience & compliance.

  • Regulatory: Secured global regulatory approval for accelerated Cloud and AI onboarding controls, enabling faster transformation with stronger control evidence and assurance reporting.

  • Commercial governance: Established run-governance framework for a US$5B outsourcing contract; covering performance, risk, service, regulatory compliance and commercial accountability.

Core leadership

  • Board & enterprise governance: Investment prioritisation, risk posture aligned to risk appetite, portfolio cadence and forums, KPIs/OKRs, budget oversight and TCO/unit-cost transparency for board reporting.

  • Enterprise IT strategy and execution: Multi-year roadmaps and enterprise architecture aligned to value, risk and resilience; outcome-based delivery governance and benefits realisation.

  • Regulatory: Governance frameworks, assurance reporting and evidence for controls, compliance and operational resilience; strong audit outcomes and remediation leadership.

  • Outsourcing and vendor governance: Strategic contracts, vendor rationalisation, end-to-end service accountability, SLA/performance management, risk oversight and commercial governance.

  • Operations and service excellence: Standardisation, service economics, DevOps/SRE operating rhythms, service performance management, incident/problem discipline.

  • Commercial & financial management: Budget controls and governance, unit-cost improvement and benefits tracking with executive reporting.

  • Enterprise platforms: Corporate banking (core, payments, trade finance, cash management) | Investment banking (trade lifecycle, market data (MDS), risk & capital systems) | Wealth & asset management (portfolio platforms, client reporting) | KYC/AML & onboarding.

  • People culture: Build & revitalise teams through inclusive leadership and structured development; embedding high-performance ways of working and open communications to improve engagement, retention and decision quality.

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