Key Skills
Technology Strategy
Extensive AI, Cloud, DevOps and Infrastructure experience - aligning technology strategy to business goals - driving innovation and transformation to meet business requirements.
People Champion
Skilled in building and revitalising teams - fostering a culture of collaboration and inclusivity coupled with a comprehensive people development programme. Promoting and rewarding teamwork, innovation and open communication to encourage a team-first principle.
Stakeholder Management
Leveraging extensive business knowledge to cultivate strong, collaborative partnerships with executive leadership, departmental heads, and external partners. Ensuring that technology initiatives and services align with the business objectives and challenges.
Programme Delivery
Employing robust yet flexible governance framework allows delegated authority for the team to deliver a successful change portfolio. Ensuring stakeholders understand status, challenges, and risks, with a clear impact assessment and options to proceed.
Operational Excellence
Continually improving service efficiency and availability by enforcing process and architectural standardisation coupled to a DevOps strategy. Shared performance objectives are employed to reward collaboration and innovation for the team to collectively achieve operational KPIs.
Commercial Acumen
Educating the team of the financial implications of technology investments and operations to improve our services true cost of ownership. Implementing regular strategic vendor and platform architectural reviews to further reduce platform complexity, consumption and unit cost.
Risk Management
By promoting a culture of shared responsibility, risk becomes a team effort. Supported by a metric-based governance framework to identify, assess, and mitigate risks. Collaborating with Group Risk and Compliance to manage the ever-evolving regulatory landscape to ensure compliance while minimising overhead.
